Frequently Asked Questions

PJKO FAQ — Your answers are right here

Whether it's registration, payments, bonuses, betting, or login — you'll find answers to all your questions right here on this FAQ page. Search below or choose a category.

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Account & Registration

To register on pjko, you need: an active Bangladeshi mobile number, your full name, date of birth, and a strong password. Email is optional. Registration is completely free and takes just 2 minutes. For more details, Registration Page View.

Under pjko's policy, each person may only create one account. Multiple accounts are strictly prohibited. If detected, all associated accounts may be permanently banned and funds withheld. To learn more, Terms & Conditions View.

Once registration is complete, Sign In Enter your mobile number and password to log in. You can also sign in with an OTP. Biometric login is also supported on the mobile app.

Forgot Password Login pageGo to the "Login with OTP" tab and enter the OTP sent to your registered mobile number to sign in. Once logged in, set a new password from your Account Settings.

KYC verification may be required for withdrawals. This involves submitting a photo of your National ID (NID) or passport along with a selfie. Verification is typically completed within 24 hours.

Payments, Deposits & Withdrawals

pjko supports deposits via bKash, Nagad, and Rocket. Funds are credited instantly with all mobile banking methods. For more details, Payment Page View.

The minimum deposit on pjko is just ৳100. Your first deposit comes with a 100% Welcome Bonus of up to ৳10,000. There are no additional fees on deposits.

PJKO withdrawals are typically processed within 1–24 hours. For bKash and Nagad, most transactions complete in 1–2 hours. Having your KYC verified speeds up the process further.

The minimum withdrawal on pjko is ৳500. The daily withdrawal limit is up to ৳1,00,000. Withdrawals may be restricted without KYC verification.

If a deposit fails, first check your mobile banking app to confirm the transaction. If funds were deducted but not credited to your account, contact live chat support with your transaction ID. Issues are typically resolved within 1 hour.

Bonuses & Rewards

After completing registration, make your first deposit and a 100% Welcome Bonus will be credited automatically. A minimum deposit of ৳100 is required, and the bonus goes up to ৳10,000. on the Rewards page See full terms and conditions.

The wagering requirement for pjko's welcome bonus is generally 5x to 10x — meaning you need to wager 5–10 times the bonus amount before withdrawing. For specific terms, Rewards Page View.

Log in to pjko every day to earn a daily login bonus. You can also qualify for reload bonuses, cashback, and weekly bonuses. See all offers on the Rewards page View.

Share your referral code with a friend. Once they register and make their first deposit, you'll receive a referral bonus. The more friends you refer, the more bonuses you earn.

Betting & Games

pjko offers betting on 30+ sports, including cricket (IPL, World Cup, BPL), football (Champions League, Premier League), tennis, hockey, badminton, and much more. on the Sports page View all.

Live betting means placing bets at real-time odds while a match is in progress. Log in to pjko and On the Betting page, you can view all live matches. Odds are updated in real time.

An accumulator or parlay bet combines multiple matches into a single wager. If you win all of them, the odds are multiplied together — resulting in a much larger payout. However, losing just one leg means the entire bet is lost.

pjko has it all: Live Casino (Blackjack, Baccarat, Roulette), Slots, Virtual Sports, Poker, and thousands more games. Enjoy titles from top providers including Evolution Gaming and Pragmatic Play. on the Games page View.

Security & Privacy

Yes, PJKO is completely safe. We are internationally licensed and use SSL/TLS encryption to protect your personal information and funds. For more details, Privacy Policy View.

If you notice any suspicious activity, change your password immediately and notify pjko support via live chat. We will temporarily lock the account and launch an investigation. Log out of all active sessions.

pjko never sells your personal information or shares it with unauthorized third parties. Your data is only used for payment processing and KYC verification. Privacy Policy Read more.

Mobile App

pjko App Download Page Download it for your platform. Separate versions are available for Android and iOS. Install it and log in with your existing account.

Yes, the pjko app offers everything the website does — plus faster loading, push notifications, biometric login, and a more refined interface.

When a new update is available, you'll receive an automatic notification when you open the app. Download Page to download the latest version as well. Using the latest version ensures the best experience.

Responsible Gaming

After logging in, go to Account Settings and select the "Responsible Gaming" section. There you can set daily, weekly, and monthly deposit limits. For more details, Responsible Gaming Page View.

Go to Account Settings and select Cooling Off or Self-Exclusion. You can also contact support via live chat for immediate assistance. on the Responsible Gaming page All options are explained in detail.
Get Direct Help

If you can't find your answer in the FAQ, our support team is available 24/7 in Bangla.

support@pjko.im
Most Frequently Asked

Pjko FAQ — Your One-Stop Destination for All Questions

Pjko is one of Bangladesh's most popular online betting and gaming platforms. Every day, thousands of players bet, play games, and win prizes on pjko. Naturally, a community this large comes with plenty of questions — how to register, how payments work, when bonuses are credited, and what to do if you can't log in. This FAQ page is here to answer all of that.

PJKO's FAQ is organized into several sections — Account, Payment, Bonuses, Betting, Security, App, and Responsible Gaming. Use the category tabs above to navigate to the section you need, or type a keyword into the search box to find answers quickly. Most issues can be resolved directly through this FAQ.

Registration is one of our most asked topics — how long it takes, what's needed, and the age requirement. Here's the answer: signing up on pjko takes just 2 minutes and only requires a mobile number, your name, and date of birth. You must be at least 18 years old. Payments are another common concern — deposits and withdrawals are easy via bKash, Nagad, and Rocket.

Bonuses are what Bangladeshi players ask about most. pjko offers a 100% Welcome Bonus on your first deposit, daily login bonuses, reload bonuses, and referral bonuses. All bonus terms are clearly stated — no hidden conditions. To learn more, Rewards Page View.

Many users have concerns about security. pjko is completely secure — SSL encryption, two-factor authentication, and automated fraud detection all work together to keep your account and funds safe. Your data is never sold to third parties. To find out more, Privacy Policy Read more.

If you can't find your answer in the FAQ, pjko's 24/7 live chat support is ready to help. Get assistance in Bangla and resolve any issue in just a few minutes. At pjko, we believe great support is the greatest proof of trust.

Why Trust pjko

Beyond the FAQ, pjko is committed to being there for you every step of the way

24/7 Live Chat in Bangla

The pjko support team is available in Bangla 24 hours a day, 7 days a week. If you can't find your answer in the FAQ, just ask us directly via live chat.

Fastest Problem Resolution

98% of issues are resolved on first contact. Average response time is under 2 minutes. Whether it's a payment or login issue, help is always fast.

Full Platform in Bangla

Pjko's website, app, and support are all available in Bangla — every section is built with Bangladeshi members in mind.

Clear Terms & Conditions

All pjko rules are written in plain, straightforward language. Bonus terms, payment policies — everything is stated openly. No hidden conditions.

International Security Standards

Pjko is internationally licensed and uses SSL/TLS encryption. Your personal data and funds are protected with the highest security standards.

Regular FAQ Updates

The pjko FAQ page is updated regularly. Whenever new features or rules are introduced, the FAQ is revised so you always have accurate, up-to-date information.

Still have questions? Join pjko and get answers directly!

If you can't find your answer in the FAQ, our 24/7 Bangla support team is always here to help. Or sign up right now — get started in under 2 minutes.

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